Privacy Policy

This privacy notice for Needle Technologies Inc. (we, us, or our) describes how and why we might collect, store, use, and/or share (process) your information when you use our services (Services), such as when you:

• Visit our website at needle-ai.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@needle-ai.com.

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Learn more about how we process your information.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
• How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
• How do you exercise your rights? The easiest way to exercise your rights is by visiting http://needle-ai.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. When and with whom do we share your personal information?
4. Do we use cookies and other tracking technologies?
5. How do we handle your social logins?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for do-not-track features
11. Use of data from Google Workspace APIs
12. Do residents have specific privacy rights?
13. Do we make updates to this notice?
14. How can you contact us about this notice?
15. How can you review, update, or delete the data we collect from you?

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Sensitive Information. We do not process sensitive information.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called below.How do we handle your social logins?

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called crash dumps), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider, and/or mobile carrier.
• Location Data. We may collect location data, such as information about your devices location, which can be either precise or imprecise. The amount of information we collect depends on the type of device you use and its settings. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information by turning off your location settings on your device.

Information collected from other sources

We do not collect any information from third parties.

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and login process. We use the information you provide us to create and manage your account. If you decide to register with us using a social media account, we may use your social media login information to facilitate account creation and login.
• To send you administrative information. We may use your personal information to send you updates about your account or other administrative information related to the Services.
• To fulfill and manage your orders. We may use your information to process your orders, manage your payments, and deliver the products or services you request.
• To deliver and administer advertising. We may use your information to deliver advertising and promotional communications.
• To request feedback. We may use your information to request feedback and to contact you about your use of our Services.
• To protect our Services. We may use your information to monitor and protect against fraudulent, unauthorized, or illegal activities.
• To comply with legal obligations. We may process your information to comply with applicable laws and regulations.

3. When and with whom do we share your personal information?

We may share information in specific situations and with specific third parties.

We may share your information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers. We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent. We may disclose your information for any other purpose with your consent.

4. Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to access or store information. Cookies are small data files that are placed on your device and that help us improve our Services and your experience.

You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Services may not function properly.

5. How do we handle your social logins?

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

We may offer you the option to register with us using your existing social media account details, such as your Facebook, X, or other social media account. If you choose to register or log in this way, we will collect certain profile information about you from the social media provider.

6. How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes described in this privacy notice unless a longer retention period is required or permitted by law.

We may retain your personal information for as long as necessary to fulfill the purposes described in this privacy notice, unless a longer retention period is required or permitted by law.

7. How do we keep your information safe?

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We have implemented reasonable technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee that information on our Services will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

8. Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.

9. What are your privacy rights?

Depending on your location, you may have the right to access, correct, or delete your personal information.

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal information, among other rights. You may exercise these rights by contacting us.

10. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature or setting you can activate to signal your preference not to be tracked online.

Do Not Track (DNT) is a privacy preference that users can set in their web browsers to inform websites that they do not want to be tracked. We do not respond to DNT signals. However, we do not track our users across third-party websites or online services.

11. Use of data from Google Workspace APIs

We access and partially store Google Workspace data, specifically, documents in your Google Drive, if you wish to use our Google Drive connector. However we want to emphasize that this data is not used to develop, train, improve or fine-tune generalized AI models. Furthermore, your data remains securely within our systems and is not transferred to any 3rd party AI tools.

12. Do residents have specific privacy rights?

Yes, residents in various jurisdictions may have specific privacy rights, including the right to access, correct, and delete their personal information.

Depending on your location, you may have rights under applicable privacy laws. For instance:

• United States:
  • California Consumer Privacy Act (CCPA): California residents have the following rights under the CCPA:
    • Right to Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, as well as the categories of sources from which we collect this information, and the purposes for which we use it.
    • Right to Deletion: You can request that we delete any personal information we have collected about you, subject to certain exceptions (e.g., compliance with legal obligations).
    • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. If applicable, you can exercise this right by following the opt-out instructions provided.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, such as by denying you services or providing you with a different level of service.
    • Right to Access Information About Data Sharing: You have the right to request information about any third parties with whom we have shared your personal information.
• European Union:
  • General Data Protection Regulation (GDPR): Residents in the European Union have the following rights under the GDPR:
    • Right to Access: You have the right to request access to your personal data that we hold. This includes receiving a copy of your data and information about how it is being used.
    • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
    • Right to Erasure: Also known as the right to be forgotten, you can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent on which the processing is based.
    • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or object to the processing.
    • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller where technically feasible.
    • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. If you object, we will stop processing your data unless we have compelling legitimate grounds to continue.
    • Rights Related to Automated Decision-Making: You have the right not to be subject to automated decisions that significantly affect you, unless such decisions are necessary for entering into or performing a contract, are based on your explicit consent, or are authorized by law.
• Canada: Under the Personal Information Protection and Electronic Documents Act (PIPEDA), residents can access and correct their personal information.
• Australia: The Privacy Act 1988 grants residents the right to access and correct their personal information.

If you are a resident in any of these or other jurisdictions and wish to exercise your privacy rights, please contact us. We will address your request in accordance with applicable laws.

13. Do we make updates to this notice?

Yes, we may update this privacy notice from time to time.

We may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy notice on this page and updating the Last updated date at the top of the notice.

14. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact us using the information provided.

If you have questions or comments about this privacy notice, you may contact us at:

Needle Technologies Inc. Email: support@needle-ai.comAddress: 2261 Market St 22637, San Francisco, CA 94114, United States

15. How can you review, update, or delete the data we collect from you?

You may review, update, or delete your data by contacting us directly.

If you wish to review, update, or delete your personal information that we have collected, you may do so by contacting us at support@needle-ai.com. We will respond to your request in accordance with applicable data protection laws.